Shipping and Returns


Returns Policy:

AR North America is committed to making customer satisfaction a priority, and we understand that sometimes it is necessary to exchange or return an item. You can return your merchandise within 30 days of purchase for a replacement or refund (minus shipping costs) with no questions asked. Product may be subject to a restocking fee.

To start the process for a return, please call 1-866-235-5112 or email

  • Telephone: 866-235-5112
  • 8:00am - 5:00pm, Monday - Friday


Items returned must have a Returned Merchandise Authorization (RMA) number and proof of purchase. All unauthorized returns will be refused and shipped back to sender.

AR North America is not responsible for any freight costs when product is returned. Shipping charges are non-refundable.

Returns must be in “as new” conditions and boxed in the original packaging.