Returns & Exchanges

AR North America is committed to making customer satisfaction a priority, and we understand that sometimes it is necessary to exchange or return an item. You can return your merchandise within 30 days of purchase for a refund or replacement with no questions asked. To process a return, please call 1-866-235-5112 or email info@arnorthamerica.com.

Returns must be in “as new” conditions and boxed in the original packaging. You will receive your credit within 5-10 business days of when we receive the returned item. Note that shipping charges are non-refundable.

Warranty Returns

Items returned for warranty consideration must have a Returned Merchandise Authorization (RMA) number and proof of purchase. All unauthorized returns will be refused and shipped back to sender. AR North America is not responsible for any freight costs associated with unauthorized returns. Of course, you will not be responsible for shipping costs on warranty merchandise being returned to you.

To begin a warranty return, please call 1-866-235-5112, Monday through Friday from 8am to 5pm (Central), or send an email to: info@arnorthamerica.com. To expedite the warranty process, please register your pressure washer on our AR Blue Clean Warranty Registration page immediately after purchasing.